Sarayu
Regular price
Rs. 1,650.00
Rs. 2,100.00
21% OFF
Q Knit Return & Exchange Policy
At Q Knit, every product is carefully inspected before dispatch to ensure the highest quality. Please read our return and exchange policy carefully before placing your order.
Returns & Refunds
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We do not offer refunds under any circumstances.
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Once an order is placed and delivered, it is not eligible for a refund.
Damaged or Defective Products
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We offer exchange only for products that are received damaged or have a manufacturing defect.
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A complete, uninterrupted product opening (unboxing) video is mandatory to process any damage or defect claim.
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Claims submitted without a full opening video will not be accepted.
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The exchange request must be raised within 48 hours of delivery.
Size Exchange
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If you face a size issue, you may contact us for a size exchange.
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Size exchange is subject to product availability.
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The returned product must be unused, unwashed, with original tags and packaging intact.
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Once we receive and inspect the product, we will process the exchange if it meets our exchange conditions.
How to Request an Exchange
All exchange requests must be made through:
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Email
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WhatsApp
Please include:
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Order ID
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Full opening video (for damage/defect claims)
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Photos of the product (if required)
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Reason for exchange
Customer Support
Our WhatsApp support is available full-time to assist you with your queries and exchange requests. We are always happy to help and will do our best to provide a smooth shopping experience.
Size chart
COMPLETE THE LOOK
Ask about Sarayu
Celebrate the festive season with Sarayu, a graceful ethnic dress that blends tradition with everyday elegance. Designed for those who love a subtle festive look, it's perfect for Onam celebrations and beyond.
Crafted from soft, breathable cotton with a comfortable lining, Sarayu features a beautifully detailed border that adds a timeless traditional touch. Delicate frills below the yoke create a soft, feminine silhouette, making it both stylish and comfortable.
Available in Yellow, Teal Blue, and White, Sarayu is ideal for festive gatherings, family celebrations, casual outings, or special occasions where you want a classic look without being overly traditional.
Product Details:
- Product Name: Sarayu
- Fabric: Cotton
- Lining: Yes
- Colours: Yellow, Teal Blue, White
- Features: Traditional border, frill detail below the yoke
- Occasion: Festive wear, Onam, family gatherings, casual ethnic wear
- Indiapost
- DTDC
- Professional
- 5 to 7 days dispatch all over Kerala
- International shipping available through WhatsApp support
- Dry wash preferred
- Dry inside out in shade
- Do not soak for a long time
- Wash separately
FAQs
Have a question ? We are here to help.
What is Q Knit known for?
Q Knit focuses on comfort-led clothing designed for everyday wear. Our collections emphasise quality fabrics, relaxed fits, and timeless designs that can be worn across different lifestyles and life stages.
Do you offer maternity options?
Yes. Selected Q Knit designs can be customised for maternity. We thoughtfully adapt existing styles to provide added comfort, flexibility, and ease during maternity while maintaining the original look and feel of the garment.
How does maternity customisation work?
Once a maternity customisation request is placed, the chosen design is carefully modified to suit maternity needs. Our team ensures the changes enhance comfort without altering the overall design aesthetic.
Are Q Knit garments ready-made or made to order?
Q Knit offers both ready-made pieces and customised options, depending on the design. Customised and maternity-adapted garments may require additional processing time.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.
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